Family Resources & Support
Supporting Your Loved One's Recovery Journey
Here at High Watch Recovery Center, we know families usually carry this alone for a while before looking for help. This page is for the spouse, parent, adult child, or sibling working out what to do next. Our family treatment program is included in our care at no additional cost, and our team is available every day of the year.
How To Help a Loved One With Addiction
You can't make someone want recovery, but you can make it easier to say yes when they're ready.
Starting the Conversation
Choose a sober moment, describe what you've seen, and bring one concrete next step. More on how to help a loved one with addiction.
What Helps and What Doesn't
- Boundaries you can hold and keep
- Natural consequences, not rescues
- No covering bills or legal trouble
- Your own support now, not later
More on supporting a loved one without enabling them.
When To Consider an Intervention
Consider one when conversations have stopped working and care is already arranged. Read when to consider an intervention first.
What To Expect During Treatment
Below is a standard stay at High Watch. Your loved one's treatment team confirms what applies in their case.
- Before admission: Phone screening, benefits verification, arrival date set.
- Days 1 to 7: Medically supervised detox if clinically indicated, then residential care. Give them room, and start attending Al-Anon or Nar-Anon yourself.
- After day 7: Visitation becomes available, often paired with the monthly workshop.
- Through a 28-day stay: Clinical work deepens, including dual diagnosis treatment where a co-occurring condition is present. If your loved one includes you, the family session happens here.
- Discharge planning: The team builds a continuing care plan. Learn it before discharge day, not after.
The Levels of Care Your Loved One May Move Through
Recovery here is a sequence rather than a single program. Our treatment programs include:
- Medical detox, on campus with 24-hour physician and nursing coverage
- Residential treatment, live-in and 12-step integrated, 28 days as a standard stay
- The Hilltop, partial hospitalization for adult men who've completed 28 days of residential care
- Hope House sober housing, peer-supported living on our working farm
- Online intensive outpatient program, three sessions a week
Family Programming and Support at High Watch
Family Education Workshop
Monthly, in person, 10 a.m. to 3 p.m., lunch included. Ask your loved one's therapist to add you. Visitation follows after seven days in residential treatment.
Family Sessions With Your Loved One's Therapist
At least one session during a standard 28-day stay, with more possible if the stay extends. Who attends is your loved one's decision.
Al-Anon Meetings on Campus
Monthly in our conference room, alongside seasoned members. Call 860-927-3772 or ask the front desk for the next date.
Support Group Meetings in Your Area
Admissions and Insurance Basics
Most families start with a phone call. Registration typically begins over the phone, guests must be 18 or older, and we admit every day of the year.
- Call our admissions team at 860-927-3772, weekends and holidays included.
- Pre-admission assessment to confirm the right level of care.
- Insurance verification, including prior authorization where a plan requires it.
- Arrival date confirmed, with a walk-through of what to bring.
- Arrival and intake, then an individualized treatment team is assigned.
The full admissions process is laid out step by step.
We accept most commercial health insurance and will verify your insurance benefits before your loved one arrives. We're in-network with Anthem Blue Cross Blue Shield and also work with Aetna, Cigna, United, and many other plans. Coverage varies by plan, so verification is the only way to know what applies to your family.
Talk With Our Family Services Team
You don't need the right words ready, and you don't need to know which program you want. Call us at 860-927-3772 and someone will help you sort out what comes next. You can also contact our family services team if you'd rather start in writing.
Remember: you didn't cause it, you can't control it, and you can't cure it. You can still learn to cope with it in healthy ways and take care of yourself.
“I wasn’t sure when I arrived if I would do the program, now I am positive I have a new chance to make the years I have left to be sober, useful and enjoyable. I am very lucky to have spent three weeks at High Watch.”
- Bill R.
