High Watch campus buildings

Insurance for Drug & Alcohol Rehab in Connecticut

We work with most insurance including Cigna, Aetna, and United.

In network with Anthem Blue Cross Blue Shield.

We believe affordability is essential. We accept most health insurance and will collaborate with you to ensure you receive the coverage you qualify for. The primary role of our admissions staff is to help eliminate any financial or other obstacles to obtaining the quality treatment you deserve.

We accept insurance from the providers listed below, along with many others. Call us to speak with an admissions associate about your provider and how we can verify your eligibility.

aetna logocigna logounited logoanthem bcbs logo

  • Aetna
  • Ameriben
  • Anthem Blue Cross Blue Shield
  • Assurant
  • Beacon
  • Cigna
  • ComPsych
  • Connecticare
  • Empire BCBS
  • GHI of New York
  • Health Partners
  • Meritain
  • MVP
  • Select Health
  • UMR
  • United

These are not the only providers that we work with. So, if your provider is not listed above or if you want to find out more about insurance coverage, you should call our admissions staff at 860.927.3772 to see if your plan will cover the cost of your care.

How Insurance Covers Drug & Alcohol Rehab in Connecticut

Under the Affordable Care Act and the Mental Health Parity and Addiction Equity Act, most commercial health insurance plans are required to cover substance use disorder treatment as an essential health benefit. In practice, that means most Connecticut residents with employer-sponsored or individually purchased commercial insurance have coverage available for addiction treatment — though the specifics of that coverage vary by plan.

The most common levels of care covered include:

  • Medically supervised detox — for opioids, alcohol, benzodiazepines, and other substances requiring clinical withdrawal management
  • Residential inpatient treatment — 24-hour live-in care, typically 30 to 90 days depending on clinical need and authorization
  • Partial hospitalization (PHP) — daily clinical programming with overnight stays in supervised housing
  • Intensive outpatient (IOP) — structured group and individual therapy several times per week
  • Aftercare and alumni support — varies by plan

At High Watch, we offer residential treatment, medically supervised detox, The Hilltop PHP, and an online IOP — and most major insurance plans cover one or more of these levels of care.


What Each Major Insurance Provider Typically Covers

Anthem Blue Cross Blue Shield (In-Network)

High Watch is in-network with Anthem Blue Cross Blue Shield, which is the largest commercial insurer in Connecticut. Anthem BCBS members typically have coverage for detox, residential treatment, and outpatient levels of care, with out-of-pocket costs determined by your specific plan's deductible, coinsurance, and out-of-pocket maximum.

Aetna

Aetna covers substance use disorder treatment as part of its behavioral health benefits across most commercial and employer-sponsored plans. Coverage for residential treatment typically requires prior authorization, which our admissions team handles directly with Aetna on your behalf.

Cigna

Cigna behavioral health benefits generally include coverage for detox, residential, PHP, and IOP. Length-of-stay authorizations are reviewed on a clinical-necessity basis, and our utilization review team works directly with Cigna to advocate for the appropriate level and length of care.

United Healthcare

United Healthcare commercial plans, including those administered through UMR and Optum Behavioral Health, cover the full continuum of addiction treatment in most cases. Coverage details vary significantly between employer-sponsored and individual plans — our admissions team can confirm specifics for your plan.

Other Plans We Accept

In addition to the major carriers above, we work with Ameriben, Assurant, Beacon, ComPsych, ConnectiCare, Empire BCBS, GHI of New York, Health Partners, Meritain, MVP, Select Health, and many others. If your plan isn't listed, call us at 860-927-3772 — we can almost always verify coverage even for plans not explicitly named here.


Understanding Your Out-of-Pocket Costs

Insurance coverage for addiction treatment isn't all-or-nothing — most plans share costs with you through several common mechanisms:

  • Deductible — the amount you pay out of pocket before insurance begins covering treatment. If your deductible hasn't been met for the year, you'll typically need to meet it before residential care is fully covered.
  • Coinsurance — the percentage of treatment costs you're responsible for after the deductible is met (often 10–30% for in-network care).
  • Copay — a flat fee per service, more common for outpatient visits than residential care.
  • Out-of-pocket maximum — the most you'll pay in a calendar year. Once you hit this number, your plan covers 100% of remaining in-network costs.
  • Prior authorization — most plans require approval before residential treatment begins. Our admissions team manages this process for you.

For most guests, the meaningful number isn't the "total cost of rehab" — it's how much of your annual out-of-pocket maximum is already met when you arrive. Our admissions team can walk you through this in a single phone call.


In-Network vs. Out-of-Network Coverage

High Watch is in-network with Anthem Blue Cross Blue Shield. For other major carriers — including Cigna, Aetna, and United — we typically work as an out-of-network provider, which still allows coverage under most PPO plans. The practical difference:

  • In-network generally means lower out-of-pocket costs and simpler authorization.
  • Out-of-network can still result in substantial coverage, particularly for PPO plans with strong out-of-network benefits. HMO plans typically don't cover out-of-network care except in specific circumstances.

The only way to know your exact coverage is to verify your specific plan. There's no cost or obligation to do this.


How to Verify Your Insurance Coverage

You don't need to navigate this alone. Verifying your insurance for rehab takes a single phone call and typically about 15 to 20 minutes. Here's what happens:

  1. Call our admissions team at 860-927-3772. The conversation is confidential.
  2. Have your insurance card ready. We'll need the member ID, group number, and the name on the policy.
  3. Brief clinical questions. We'll ask a few questions about the situation so we can match the right level of care.
  4. Benefits verification. We contact your insurance carrier directly to confirm coverage, deductible status, and any prior authorization requirements.
  5. Clear answers. We'll explain exactly what's covered, what you'll owe out of pocket, and what the next step looks like.

There's no charge for this and no obligation to admit. Even if High Watch isn't the right fit, we'll point you in the right direction.


What If I Don't Have Insurance?

If you don't have commercial insurance, options still exist:

  • Private pay — High Watch accepts self-payment for guests without insurance coverage. Our admissions team can walk you through cost and payment plan options.
  • Family or employer assistance — many guests are supported by family members or use employee assistance programs (EAPs).
  • State-funded care — Connecticut residents without commercial coverage may qualify for treatment through DMHAS-funded programs. We can help you understand what's available.

The most important step is the first phone call. Call 860-927-3772 and we'll help you understand every option available — whether or not High Watch is the right fit.


Frequently Asked Questions

Does insurance cover drug and alcohol rehab in Connecticut? Yes. Under the Affordable Care Act and the Mental Health Parity and Addiction Equity Act, most commercial insurance plans cover substance use disorder treatment as an essential health benefit. Coverage specifics vary by plan.

Is High Watch in-network with my insurance? High Watch is in-network with Anthem Blue Cross Blue Shield. We also work with most major commercial insurance plans on an out-of-network basis, including Cigna, Aetna, and United. Call 860-927-3772 to verify your specific plan.

How much will rehab cost with my insurance? The amount you pay out of pocket depends on your deductible, coinsurance, and out-of-pocket maximum. Many guests find that most or all of the cost of treatment is covered once their deductible is met. Our admissions team will give you a clear estimate after verifying your benefits.

Does insurance cover the full length of inpatient rehab? Most plans cover residential treatment in authorized blocks, typically starting with a 14- to 30-day initial authorization. Our utilization review team works with your insurance to advocate for clinically appropriate length of stay throughout treatment.

Can I use my insurance for detox at High Watch? Yes. Most commercial insurance plans cover medically supervised detox as part of substance use disorder treatment. Detox at High Watch typically lasts 3 to 7 days depending on the substance and severity of use.

What if my insurance denies coverage? Denials happen, but they're often reversible. Our team handles appeals and peer-to-peer reviews with insurance medical directors as part of our standard admissions process.

Will using insurance for rehab affect my future premiums or be reported to my employer? No. Health insurance claims for substance use disorder treatment are protected by HIPAA and cannot be shared with your employer or affect future insurance pricing under federal law.