Connecticut's Premier Detox, Residential Treatment & Sober Living Campus
Insurance Accepted | 860-927-3772
Clinical Supervisor, High Watch Recovery Center
Licensed Clinical Social Worker and Licensed Alcohol and Drug Counselor, State of Connecticut
Dana Pollack received her MSW from Fordham University with a specialization in addictions. She is recognized for her ability to develop individualized treatment for guests based upon their strengths using an eclectic approach. Dana has the ability to help people understand the underlying causes and conditions that have led them to self-medicate their pain. Teaching people the tools that they need to lead a healthy and sober life is what Dana excels at. She is trained in many types of therapy including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Internal Family Systems, and is certified in Eye Movement Desensitization Reprocessing (EMDR). She is also working toward her certificate in Sociometrics and Psychodrama. In addition to individual therapy sessions, Dana facilitates the monthly Family Education Workshop and several weekly trauma groups for the guests.
Medically reviewed by Sarah Williamson, MD, FASAM, DABPN, Vice President of Psychiatry & Clinical Services.
Ready to Start Your Journey Toward Recovery?
High Watch Recovery Center
62 Carter Rd, Kent, CT 06757
P.O. Box 607 Kent, CT 06757
860-927-3772
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VP of Quality and Compliance
Marlene’s over three-decade journey as a compassionate healthcare professional reflects her dedication and passion for making a difference in the lives of others, beginning as a registered nurse in various clinical specialties before taking on executive leadership roles for nonprofit healthcare organizations. Over the last decade, her focus has been on healthcare operations, building and strengthening organizations and leading programs related to HIV/Ryan White, Special Populations, Healthcare for the Homeless, Behavioral Health, Substance Use Disorders, Intimate Partner Violence/Human Trafficking, and various Quality Improvement projects. Marlene is passionate about health equity and reducing disparities to ensure that high-quality care is accessible to everyone. She brings a caring and supportive approach to fostering a positive culture around compliance and continuous quality improvement. Marlene values the partnerships with and involvement of all stakeholders, staff, and guests most in supporting and improving outcomes through quality improvement initiatives. She earned a Bachelor of Science in Nursing and a Master’s Degree in Public Administration from the University of Miami. Additionally, Marlene holds certifications in healthcare quality and patient-centered medical homes, serves on several advisory committees, and acts as a supportive, caring mentor to many.
A horse with a mind and a soul as sensitive and playful as a kid, he was rehabilitated after starvation and neglect. Victory is adored by many, and he embraces the moments and joy with his humans.
The youngest and newest member of the herd, Tex is curious and playful. Although not handled frequently before High Watch, he will thrive in the guests’ and staff’s love and care.
Rehabilitated after neglect and starvation, Star is a determined horse with focus and persistence to stand his ground, and when he feels safe, he falls into a deep place of relaxation and trust with his humans.
After 8 years of neglect and isolation, Moon came to us having to learn how to be a horse in a herd, trust humans, and face newness and fear. He has settled into one of the sweetest horses in the herd.
Our herd leader is always looking out for the safety and wellness of his fellow horses. Hiro will teach boundaries, ask for respect, and is an ultimate teacher of presence and dignity.
Beau arrived at Joy Farm shaking with fear and mistrust of humans. He is a branded, retired ranch horse. Each day, he gets braver and builds strong bonds with guests.
Human Resources Manager
Crystal Rivera is the Human Resources Manager at High Watch Recovery Center. In 2019, Crystal accomplished earning her Master’s degree in Human Resources Management while being a mother of three. With over 5 years of HR experience, Crystal understands the value of communication, collaboration, and teamwork. Her main objectives as an HR professional are to propel the organization forward, inspire others, and achieve personal growth.
Vice President of Strategic Partnerships & Brand Stewardship
“I love High Watch, our people, and our program. My role is to spread the word about High Watch’s excellence in the field. My team and I partner with healthcare providers to get their patients into High Watch where we know they will receive best in class care.
I believe that strong ethical practices are the most important thing when sharing the message about the care we provide.”
Cynthia has over twenty years of experience in healthcare sales and outreach. She has been with High Watch for over a decade. She works to build strong relationships with healthcare providers who trust High Watch to give their patients the best chance at a successful recovery. She has developed a network of colleagues across the nation who trust her to do what is best for incoming guests and their families.
Colin joined High Watch’s clinical team in 2022. He is passionate about helping guests improve their relationships with themselves and helping them better meet their social and emotional needs. Colin is a High Watch alumnus, and he completed his undergraduate education at Yale University and Masters in Social Work at UConn School of Social Work.
Joseph Wessex has been studying Psychology, Addiction, and Clinical Counseling since he began exploring the world of Mental Health and Psychology in 2010. He received a BA in Psychology, certification in Drug and Alcohol Counseling, and a Master’s in Counselor Education with a focus in Clinical Mental Health. Since then, he’s worked in multiple settings that provide diagnosis, assessment, and counseling for individuals struggling with both addiction and co-occurring mental health diagnoses. He is passionate about the work he does, and has worked towards implementing what he’s learned, to his own life for his own continued personal growth. Joseph is always looking for opportunities to learn more and grow his skillset with the central goal of improving the lives of those around him.
Joseph sees individuals as part of a system and looks to understand how their upbringing, personal biology, and social context play a role in shaping that individual. He utilizes an eclectic approach to treatment that draws upon practical features from various evidence-based practices including: Cognitive Behavioral Therapy, Family Systems Theory, Mindfulness-Based treatments, and Solution-Oriented Brief Therapy. Through this approach, Joseph aims to address challenges in a way that best fits the unique needs of the individual.
Melissa holds a Bachelor’s Degree in Criminal Justice and a Master’s Degree in Communications with a concentration in Public Relations. She has worked in the psychiatric/behavioral healthcare field since 1996. She began her career with leading community mental health center, The Mental Health Center of Greater Manchester (NH), spending ten years serving in various capacities. She continued counseling for the highly regarded WestBridge treatment program, ultimately serving on the WestBridge leadership team as Customer Relations Coordinator managing the Admissions and Marketing team. She worked with Boston-based, Ellenhorn, as the Director of Community Relations and, most recently, with Cornerstones of Maine.
Melissa is thrilled to bring her diversified background and purpose-driven energy to the exciting, innovative Global Exchange Conference, a new division of High Watch Recovery. In tandem with her experience and enthusiasm, Melissa carries with her the steadfast goal of helping professionals and consumers further their knowledge base and networks in order to access support and strengthen resolve. The Global Exchange provides just this offering educational events that are content and esteemed-speaker-rich, heavily attended, and intentionally located to encourage self-care and play.
If you need to find her, she is either listening to music, going to live shows, at the beach, at Fenway Park or spoiling her rescue Great Pyrenees, Hoyt. Melissa was born and raised in New Hampshire and currently resides on the seacoast of NH.
Personal Mission Statement
To live a life of honesty and integrity, while continuing to be of service in the behavioral health industry by providing guidance, resources and/or advocacy whenever possible.
Communicating with clarity, compassion and a high standard of ethics is paramount within this mission.
Favorite quote
“For beautiful eyes, look for the good in others;
For beautiful lips, speak only words of kindness;
And for poise, walk with the knowledge that you are never alone”
– Audrey Hepburn
VP of Events
Lizzy McGlothlin has worked in the behavioral health field for over 15 years in various administrative and leadership roles. She previously worked with Onsite since 2009, where she has served in admissions, marketing, programming, business development, and entertainment services.
In every area she has served, Lizzy has found success and impact. During her time in business development and entertainment services, she worked to connect professionals and clients alike to the work of Onsite. During her time leading the programming team, she brought efficiency and added structure to Onsite programs. Her efforts increased the number of programs offered, the quality of the experience, and the number of clients served.
Lizzy has a unique ability to balance both the strategic and relational thinking required to grow and sustain a high-performing team. She firmly believes that courage and vulnerability are essential leadership skills needed to meet the challenging demands of today’s organizations. She is passionate about connecting with people and helping them find the right next step in their emotional wellness journey. Lizzy’s recovery journey sparked her passion for helping others and inspired her desire to change and grow as a leader in this particular field.
Barn Manager/Equine Program Facilitator
Degree in Outdoor and Experiential Education from Acadia University, Certified Massage Therapist, and Visual Artist with a focus on abstract paintings, horse photography and vignettes.
Clinician
Lauren is a licensed clinical social worker having treated individuals struggling with substance use and mental health disorders in both residential and outpatient settings prior to her arrival at High Watch. Lauren has a warm, yet direct approach and believes that the healing relationship built within the therapeutic space is incredibly important for those in recovery from addiction and trauma. Lauren believes that true recovery is more than just putting the drink or drug down; it is about shifting perspective, accountability, repairing families, emotional connections, self-forgiveness, and living a life of integrity. She strives to connect, understand, and walk beside each of her clients throughout their process. She understands the importance of individualized care and incorporates various evidence-based practices into both her private and group therapy sessions. Lauren also acknowledges the value of family inclusion in guest care to strengthen at-home resources, improve relationships that have been damaged, and offer support to loved ones who have, too, been impacted by active addiction along the way. She has received training in Internal Family Systems, Brainspotting, Dialectical Behavioral Therapy and the 12-steps, Trauma therapy, and Cognitive Behavioral Therapy. Lauren completed the Advanced Standing Program at Southern Connecticut State University and holds her Master’s Degree in Social Work.
Human Resources Generalist
With over 5 years of experience in HR, Crystal has learned the importance of communication, collaboration and teamwork.
She obtained her Master’s degree in Human Resources Management while being a mother of three children, which is no easy task.
Ultimately, her goals as an HR professional are to drive the organization forward, be a motivator for others, and gain a sense of personal achievement.
Mental Health Nurse Practitioner
Rory Condon is a board-certified lifespan psychiartic-mental health nurse practitioner. He has been working in mental health for over a decade in a variety of different patient centered roles. Rory’s previous professional experience has been with individuals across the spectrum of psychiatric care from those requiring acute stabilization to ongoing maintenance care. He worked at Yale Psychiatric Hospital, the Crisis Intervention Unit of Yale Emergency Department, headed the psychiatric consultation liaison service at Griffin Hospital, residential substance abuse care, and in private practice among other settings. In 2018 Rory received the Outstanding Newcomer Award from Yale New Haven Health System, being named one of the two best APRNs hired across that system that year.
Rory did his advanced practice training at Yale School of Nursing. He holds a Masters in Applied Psychology from Fairfield University as well as two bachelor’s degrees from Quinnipiac University in both Nursing and History.
Rory takes a holistic approach to helping individuals manage mental illness through psychopharmacological, psychotherapeutic, and lifestyle interventions. He emphasizes psycho-education and shared decision making in his approach to supporting clients in reaching their goals.
Step Coaching Services Coordinator
Finding purpose and the tools to cultivate a meaningful life through the Twelve Steps inspired Bronwyn to work with others to provide education, guidance, and accountability to support long-term recovery from substance use disorders. Through individualized Step work, one-on-one coaching sessions, and recovery group facilitation, she encourages the guests’ compassion and acceptance of self and others through spiritual principles.
Bronwyn has been in sustained recovery since 2002. She graduated from the University of Connecticut in 2007 with a B.A. in Sociology and became a Certified Addiction Counselor in 2022. She has experience working in the mental health field since 2007 and joined High Watch as a 12-Step Coach in 2019. Her favorite pastimes include nature walks, baking, travel, performing in local community theatre productions, and spending time with family. Bronwyn lives in Kent with her loving husband and their two beautiful children.
Continuing Care
Lou is an alumnus of High Watch and came through in 2004. He has been working here since 2005 and has been doing continuing care since 2010. “One of the greatest gifts I get from working here is to help our guests find themselves after they have been lost for so long.”- Lou
Director of Utilization Review
Megan Miller(CAC) has been working with High Watch since 2017 in the insurance department. As a guest once, herself, she knows how critical it is to stay in treatment as long as possible to ensure the best possible outcomes for long term recovery.
She credits High Watch with helping her learn how to live a sober life and enjoys watching guests learn this as well.
Clinician
Lauren is a licensed clinical social worker having treated individuals struggling with substance use and mental health disorders in both residential and outpatient settings prior to her arrival at High Watch. Lauren has a warm, yet direct approach and believes that the healing relationship built within the therapeutic space is incredibly important for those in recovery from addiction and trauma. Lauren believes that true recovery is more than just putting the drink or drug down; it is about shifting perspective, accountability, repairing families, emotional connections, self-forgiveness, and living a life of integrity. She strives to connect, understand, and walk beside each of her clients throughout their process. She understands the importance of individualized care and incorporates various evidence-based practices into both her private and group therapy sessions. Lauren also acknowledges the value of family inclusion in guest care to strengthen at-home resources, improve relationships that have been damaged, and offer support to loved ones who have, too, been impacted by active addiction along the way. She has received training in Internal Family Systems, Brainspotting, Dialectical Behavioral Therapy and the 12-steps, Trauma therapy, and Cognitive Behavioral Therapy. Lauren completed the Advanced Standing Program at Southern Connecticut State University and holds her Master’s Degree in Social Work.
Physician Assistant
Meghan received her Master of Science in Physician Assistant Studies from Cornell University. She spent the majority of her career practicing Emergency Medicine prior to transitioning to Addiction Medicine. Although she loved working in Emergency Medicine, Meghan was often frustrated by the short term care she was able to provide in the Emergency setting for those suffering from complications of poor mental health and untreated addiction. She is thrilled to be working at High Watch and thoroughly enjoys working with each guest to achieve better physical health.
Meghan received her Bachelor of Arts from NYU where she studied vocal performance. Following this she attended Penn State University and received her Post-Baccalaureate Pre-Medical Certificate. She is currently enrolled in Rocky Mountain University of Health Professions Psychiatry Certificate program with the aim to provide exceptional, comprehensive care to our guests.
Counselor
Jesse is a Licensed professional counselor specializing in both mental health and recovery for over a decade. Jesse brings a wealth of experience with family work, prevention and 12-step facilitation into his role at High Watch as a primary therapist. Jesse is trained in Family Constellation Therapy and specializes in men’s issues. Jesse received his Master of Science in Community Mental Health Counseling from Southern New Hampshire in 2011. Jesse is also a certified school counselor and has experience working with youth. Jesse believes that building rapport and guiding guests to become the most authentic version of themselves while making lasting healthy connections, helps in building long term recovery.
Counselor
Kimberly has been working with individuals struggling with addiction and mental health for over 17 years. She has worked in both private and non-profit settings and has helped individuals through detox, residential and outpatient services in their recovery journey.
Working directly with High Watch guests and seeing them progress is the most rewarding part of Kim’s work and she works directly with our guests to develop individualized treatment based on their unique needs and strengths.
Kim is certified as an Advanced Drug and Alcohol Counselor, and in Co-occurring Disorders. She is also a Medication Assisted Treatment Specialist.
Kim completed 200 hours of specialized trauma training through Spirit to Spirit to become a Certified Trauma Therapist. She is also certified in Eye Movement Desensitization and Reprocessing (EMDR).
Kim is also certified through the Professional Association of Therapeutic Horsemanship International as an Equine Specialist in Mental Health and Learning (ESMHL). She has also completed The Experiential and Learning with Horses course through The Equus Effect Training Program and is a facilitator in High Watch’s Equine Assisted Learning program
Kim received her MS in Community Counseling from Western Connecticut State University.
Therapist
Danielle is a talented therapist with a specific expertise and interest in Art Therapy. She is licensed as a registered art therapist working towards her board certification.
Danielle has many years of experience in both outpatient and residential recovery settings. In addressing the needs of High Watch guests, Danielle utilizes a number of treatment modalities including Dialectical Behavioral Therapy, Cognitive Behavioral Therapy, Seeking Safety protocols, and Trauma-focused Interventions.
Danielle received her Bachelors Degree from Assumption College and her Master of Science Degree in Art Therapy/Counseling from Springfield College.
Clinical Coordinator
Janet is a seasoned social work professional with over 30 years’ experience working with clients spanning all age groups. She has held both clinical and administrative roles and has received four awards for outstanding performance in the social work field in the past six years.
Janet has expertise in treating individuals with co-occurring disorders. She has a strength-based approach to treatment and believes strongly in empowering individuals to take charge of their recovery. She utilizes evidence-based treatment including Dialectical Behavior Therapy, Cognitive Behavioral Therapy, Solution Focused Therapy and Motivational Interviewing.
Janet believes that the greatest calling in life is to be of service to others.
Janet received her BA in Psychology from Northeastern Illinois University and her MSW from the Jane Addams College of Social Work at the University of Illinois at Chicago.
Janet has completed 200 hours of specialized trauma training through Spirit to Spirit to become a Certified Trauma Therapist.
Adult Psychiatric Nurse Practitioner
A Board Certified Adult Psychiatric Mental Health Nurse Specialist. Donna brings extensive management and nursing experience to the High Watch clinical team.
As a clinician, Donna’s approach is holistic. Her education in psychotherapy was Interpersonal, but as her style has developed, it has become more eclectic, including more CBT and mindfulness techniques.
She is a member of Sigma Theta Tau, the Honor Society of Nursing, and is a member of the American College of Nurse Practitioners, AANP, and the American Nursing Association, ANA. She is Board Certified in Adult Psychiatric Nursing by the American Nurses Credentialing Center.
Ms. Hoskins is credited with being one of the founders of Women’s Support Services in Sharon, CT, as well as, one of the developers of the Cornwall Child Center in Cornwall, CT.
Ms. Hoskins holds a BA from George Washington University and a Masters degree in Psychiatric Nursing from St. Joseph’s College, in West Hartford.
Therapist
Lauren is an experienced therapist having treated individuals struggling with substance use disorder in both residential and outpatient settings prior to her arrival at High Watch..
She focuses on providing person-centered, individualized care from a trauma informed perspective. Lauren runs High Watch’s women’s relapse prevention groups and creates strong bonds within the group, modeling healthy relationships.
Lauren received her BS and MS in social work from Southern Connecticut State University.
Clinician
Jessica brings a wealth of knowledge about gender sensitive, trauma informed care in her role as a clinician at High Watch Recovery Center. Jessica has specialized training in “A Woman’s Way Through The 12 Steps” which is directly in line with High Watch’s philosophy of care. Jessica has prior experience working with other residential treatment programs. She finds addressing all areas that encompass addiction including behaviors associated with cross addiction and co-occurring disorders, is critical to building solid foundations of recovery. Jessica employs a number of treatment modalities but maintains a strong preference for the power of group work.
Jessica holds her Master’s Degree in Human Services with a concentration in alcohol and drug counseling from Post University. Jessica is also an LADC and a CAC.
Coordinator of Trauma Services
Dana Pollack received her MSW from Fordham university with a specialization in addictions. She is recognized for her ability to develop individualized treatment for guests based upon their strengths using an eclectic approach. Dana has the ability to help people understand the underlying causes and conditions that have led them to self-medicate their pain. Teaching people the tools that they need to lead a healthy and sober life is what Dana excels at. She is trained in many types of therapy including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Internal Family Systems, and is certified in Eye Movement Desensitization Reprocessing (EMDR). She is also working toward her certificate in Sociometrics and Psychodrama. In addition to individual therapy sessions, Dana facilities the monthly Family Education Workshop and several weekly trauma groups for the guests.
Director of Psychiatry
A Board Certified Psychiatrist, Dr. Williamson brings a special focus on emotional health and well-being to our guests.
Prior to joining the medical team at High Watch, she served as Attending Psychiatrist in the partial hospitalization program at Backus Hospital in Norwich, CT.
Dr. Williamson has spent her career working closely with clinicians, social workers, and other medical professionals to treat the whole individual on a collaborative manner. She most enjoys building connections with guests and helping them to comprehend the challenges they face in their lives and how best to feel empowered to work through them.
Dr. Williamson received her degree in medicine from Ross Medical School. She completed her residency at the University of Alabama in Birmingham.
Vice President of Communications and Chief Marketing Officer
“Our storied history demands that we remain stewards of Bill Wilson and the many trailblazers in recovery who have defined High Watch. As world leaders in alcohol and addiction treatment, we have an obligation to share our mission and our programs with colleagues, our alumni, and those seeking recovery.”
Jason is a strategist with many years of experience in healthcare finance, operations, and advocacy.
He focuses primarily on spreading the word about High Watch’s 80 year history, its close ties to the Twelve Steps, and the tremendous work the High Watch family does every day. In his role, he oversees all external communications including Alumni Relations, Financial Development, Business Development, Continuing Care, Outcomes Research, digital and social media, and public relations. He also oversees High Watch Media projects.
Jason is a frequent presenter at conferences, seminars, and webinars speaking primarily about public affairs, advocacy, and the ethics of marketing. He is proud of the work that his team does in maintaining close ties with alumni and in sharing High Watch’s expertise with colleagues both locally and around the world.
View Jason’s webinar at this link for the National Association of Addiction Treatment Providers.
Listen to Jason’s podcast at this link about marketing in the addiction recovery industry.
Vice President of Operations
“I believe in High Watch because I am a product of this amazing place. I can relate directly to what our guests face every day and I love watching them grow in their recovery. The clinicians and staff here do amazing things for our guests and I’m very fortunate to be a part of it.”
After twenty years managing some of New York’s top restaurants, Brendan came to High Watch as a guest and never looked back. He began working with High Watch in 2011 as a member of our Admissions team and has accelerated to his current position of Vice President of Operations.
Brendan works directly with all departments to ensure that the needs of each and every one of our guests are met uniquely in the way that best guides them along the path to recovery. He leads and oversees the care, services and treatment delivered to our guests and he ensures that those services are delivered in a safe and effective manner.
Interim CEO & Senior VP of Medical Affairs
Board certified in Emergency Medicine and Addiction Medicine, Dr. Boris is an award-winning physician.
He has served most recently as the Chairman of the Department of Emergency Medicine at Griffin Hospital in Derby, CT from 2002 – 2020. He is also an Associate Professor of Emergency Medicine at Quinnipiac University School of Medicine, and Adjunct Professor at the New York Institute of Technology College of Osteopathic Medicine.
Dr. Boris believes that guests of High Watch should receive holistic care for more than just their mental health and addiction needs. He believes that their physical health is equally important in ensuring that guests are able to manage their addiction successfully.
Dr. Boris received his degree in medicine from New York College of Osteopathic Medicine and completed his Emergency Medicine residency at Lincoln Medical and Mental Health center in Bronx, NY. He is certified as a Medical Review Officer by the AMMRO.
Senior Vice President of Admissions
“My role is to break down barriers to recovery. When someone battling addiction comes to us seeking help, the admissions staff and I do whatever it takes to get that person into High Watch. I know this is the best place with the best people and we in admissions are the gateway to the help guests need.”
Rob has been with High Watch since 2007 and ensures that individuals in need of assistance can be placed with us immediately.
He works directly with guests, their families and caregivers to navigate the insurance approval process and to make arrangements for self-paying individuals. Rob believes that it is essential that individuals seeking help with their addiction not be turned away. The fact that they have come to High Watch seeking help is so important and there may not be another opportunity to get that person on the road to recovery.
Vice President of Medical Affairs
Board certified in Emergency Medicine and Addiction Medicine, Dr. Boris is an award-winning physician.
He has served most recently as the Chairman of the Department of Emergency Medicine at Griffin Hospital in Derby, CT from 2002 – 2020. He is also an Associate Professor of Emergency Medicine at Quinnipiac University School of Medicine, and Adjunct Professor at the New York Institute of Technology College of Osteopathic Medicine.
Dr. Boris believes that guests of High Watch should receive holistic care for more than just their mental health and addiction needs. He believes that their physical health is equally important in ensuring that guests are able to manage their addiction successfully.
Dr. Boris received his degree in medicine from New York College of Osteopathic Medicine and completed his Emergency Medicine residency at Lincoln Medical and Mental Health center in Bronx, NY. He is certified as a Medical Review Officer by the AMMRO.
